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Tenfell
Awarded contract
Published 09 Mar 2016

PP15020 - Independent Health Complaints Advocacy Service (IHCAS), Locally Branded As Wolverhampton Health Advocacy Complaints Service (WHACS) & Healthwatch Wolverhampton (HWW)

City of Wolverhampton Council · West Midlands

Key facts

Contract value
£1,230,710
Awarded
30 Jan 2016
Contract starts
31 Mar 2016
Contract ends
31 Mar 2021
Procedure
Open procedure
Buyer type
Local government

Awarded to

SupplierValue
Engaging Communities Staffordshire£1,230,710

Description

The Council has awarded the contract for the provision of an Independent Health Complaints Advocacy Service (IHCAS), Locally branded as Wolverhampton Health Advocacy Services (WHACS) to support people from all client groups who wish to make a complaint about health service(s) and also Healthwatch Wolverhampton (HWW) to operate as an independent consumer champion, to gather and represent the views of the public in the commissioning, provision and scrutiny of local care service. These two service elements were advertised as seperate lots - Lot 1 - Independent Health Complaints Advocacy Service (IHCAS), Locally Branded as Wolverhampton Health Advocacy Services (WHACS) Lot 2 - HealthWatch Wolverhampton (HWW) The service shall commence for a period of 3 years from 1st April 2016 with an option to extend by up to a further 24 months thereafter.

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