Provision of Information Technology support and hosting services
Key facts
- Contract value
- £47,000
- Awarded
- 10 Jun 2015
- Contract starts
- 30 Jun 2015
- Contract ends
- 31 Dec 2020
- Procedure
- Other -
- Buyer type
- Other public body
Awarded to
| Supplier | Value |
|---|---|
| IT Professional Services Limited | £47,000 |
Description
North East Finance requires a single contractor to support and manage its IT systems and networks, including all hardware, operating systems and desktop application software. The contractor will provide a helpdesk and end-user support service for these combined with helpdesk liaison support for applications supported by third-parties. This will also include the management of all user accounts, including the E-mail system, file storage, system security (Firewall/anti-virus) and system backups/recovery.
The contractor must ensure that the network is kept secure while maximising network availability. The contractor will also be responsible for the installation of all hardware and software.
The support service is to cover the entire NEF IT infrastructure (excluding internet lines) including personal computers, any input/output devices, PDAâs and networking equipment.
NEF requires that the appointed tenderer must have the ability to securely host the NEF system off site (currently operating a Citrix system with data held in current providers data centre). A Virgin 10Mbps Ethernet Extension swings with 2Mbps managed Internet connectivity used to connect NEF to hosted Citrix and internet, with a BT Business Broadband line in place for back up.
The company currently has needs for the successful service provider to support and host eight members of staff. These staff members are predominantly office based but occasionally work remotely by dialling in to the current server. The ability for this functionality needs to be maintained.
Over the next year there may be a chance that the team could rise from eight members of staff to around twelve. If there is any potential cost implication relating to the increase in staff numbers this should this be split out and shown separately.
The expected hardware populations at the current time are as follows: Desktop PCâs (7); LaptopS (5); Printer/Scanner/Fax (1); Printer (1); PDAs (6)
Additional information: Due to technical problems delaying the publication of this opportunity on the Contracts Finder services, the deadline for the submission of tenders has been extended by one week - with the new deadline for submission now being 12 noon on Monday 8th June 2015.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
Similar open tenders
Ireland West SDZ Designated Activity Company DAC is seeking consultancy services to support the development of an Aviation Circular Economy Hub at Ireland West Airport Knock.
Location: IrelandBuyer: Mayo County Council
Open tenderCloses 24 Nov, 202619 daysValue €125.00KSource TEDMCC are publishing this competition on behalf of Ireland West SDZ Designated Activity Company. The brief is to undertake the market validation, technical, commercial and operational planning development work necessary to establish the proposed Hub’s viability. The tenderer shall identify an appropriate operating model
EMMS Cyber Security SME Support Programme
Location: Yorkshire and the HumberBuyer: Lincolnshire County Council
Open tenderCloses 18 Nov, 202613 daysValue £65.00kSource Find a TenderIndustrial Cyber Security pilot programme aimed at improving cyber resilience readiness within SME manufacturing businesses. This exercise is being led by the LCC on behalf of Leicestershire, Nottinghamshire, Derbyshire, Northamptonshire, and Greater Lincolnshire.
Digital Connectivity Programme - 1gb Broadband Install and Service Delivery
Location: ScotlandBuyer: North Lanarkshire Council
Open tenderCloses 8 Dec, 202633 daysValue £85.45mSource Find a TenderNorth Lanarkshire Council (the “Council”) is undertaking a major digital transformation programme to deliver gigabit capable broadband connectivity to approximately 37,000 Council owned social housing properties across the authority area. The programme is a core component of the Council’s Digital Connectivity Masterpla
The Spencer Academy Trusts Microsoft Licensing & Support Services
Location: East MidlandsBuyer: THE SPENCER ACADEMIES TRUST
Open tenderCloses 23 Nov, 202618 daysValue £525.00kSource Find a TenderSpencer Academies Trust is seeking a suitably qualified supplier to provide Microsoft Licensing and Support Services. The contract will include the provision, management and support of the Trust's Microsoft licensing estate, including Microsoft 365 A3 and Microsoft 365 A5 licensing, licence administration, subscription
ICT Network Support Services for Tailte Éireann
Location: IrelandBuyer: Tailte Éireann
Open tenderCloses 8 Dec, 202633 daysValue €800.00KSource TEDThe provision of Network maintenance, software and related services to support Tailte Éireanns network infrastructure. The network equipment and services the subject of this tender consists of Cisco and Dell switches and routers and any attached equipment such as GBIC’s etc
Contract for Education and Outreach Programme Management Services
Location: IrelandBuyer: Department of Culture Communications Sport
Open tenderCloses 11 Dec, 202636 daysValue €320.00KSource TEDThe National Archives has been very successful in recent years in broadening the understanding of our role as the keeper of the records of the State amongst the general public. This enhanced public engagement has seen more people visit the National Archives online and in person(outside of the usual academics and resear