Salesforce restore & backup
Coventry University · West Midlands
Key facts
- Contract value
- £77,600
- Awarded
- 06 Dec 2021
- Contract starts
- 06 Dec 2021
- Contract ends
- 05 Dec 2024
- Procedure
- Other - Closed procedure
- Buyer type
- Education
Awarded to
| Supplier | Value |
|---|---|
| Ownbackup | £77,600 |
Description
The University's requirement to procure and embed a backup and restore tool within our Salesforce CRM ecosystem has arisen from inside the University's Student Engagement Programme (SEP).
Theâ¯Student Engagement Programme (SEP) isâ¯modernisingâ¯our end-to-end student experienceâ¯fromâ¯those makingâ¯initial pre-arrival enquiriesâ¯all the way through toâ¯alumni.â¯
This is a business-led transformation with the student at the centre which will be enabled by Salesforce - a Customer Relationship Management Solution. This solution is helping us to replace legacy technical solutions which have largely been developed in-house. Therefore, as we move away from reliance on our legacy toolset and over to a Salesforce based CRM, we need to consider other aspects of our CRM business and technical capability, such as this requirement for a data backup and restore tool that will sit tight with our Salesforce platform.
Categories (CPV)
- 72910000 Computer back-up services
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