T1-6193-OHA-Call Handling Services
Key facts
- Estimated value
- £48,000
- Closing date
- 22 Apr 2022
- Contract starts
- 21 Aug 2022
- Contract ends
- 20 Aug 2027
- Procedure
- Open procedure (below threshold)
- Buyer type
- Housing
Description
Orwell Housing Association Limited is looking for a company to provide a call handling service to its 4000 properties in and around the East of England throughout Suffolk, Norfolk, Cambridge and Essex. It is anticipated that the contract would be awarded over a three year period with an option to extend for a further two years, subject to annual reviews and meeting the agreed Key Performance Indicators.
Categories (CPV)
- 79512000 Call centre
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