Tell us about your care - Residential Care
Care Quality Commission · United Kingdom
Key facts
- Contract value
- £30,000
- Awarded
- 20 Mar 2015
- Contract starts
- 31 Mar 2015
- Contract ends
- 31 Mar 2016
- Procedure
- Not applicable
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| The Relatives & Residents Associations | £30,000 |
Description
The Care Quality Commission (CQC) has a statutory duty to have regard to the views and experiences of people who use services in its regulatory work.
Listening to and acting on peopleâs experiences of care is vital to our work. It helps us to decide when, where and what to inspect, supports better registration, inspection, judgements and ratings and results in better information for the public.
Some national voluntary organisations that run a telephone helpline service have access to a rich source of qualitative intelligence from the public about the quality and safety of health and social care services in England which could be extremely valuable to CQC.
CQC wishes to commission a national voluntary organisation, (that runs a telephone helpline service) to provide a continuous feed of qualitative intelligence about peopleâs experiences of care at named health and social care services via CQCâs Share Your Experience form.
Categories (CPV)
- 73000000 Research and development services and related consultancy services
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