Adult Hearing Service for Age Related Hearing Loss (non-complex) for Birmingham, Black Country & Solihull

The Commissioners are seeking suitably qualified providers to deliver a Mild to Moderate Hearing Loss Service for Adults Aged 55 and Over (18+ for Solihull). This service is being commissioned using an Any Qualified Provider process.

The qualification period for the AQP accreditation will be for 3 years from the 1st July 2016.

This AQP is being undertaken on behalf of: • Birmingham Cross City CCG • Birmingham South Central CCG • Sandwell & West Birmingham CCG • Solihull CCG • Wolverhampton CCG • Walsall CCG • Dudley CCG

Aims and Objectives of Service

The aim is to provide a comprehensive patient-centred direct access adult hearing service for age related hearing loss for adults aged 55 and over (18+ Solihull CCG) in line with national guidance and local requirements.

Service Description

The Service will deliver a community based, adult hearing assessment service, including hearing aid fitting (where required), follow-up and aftercare services for adults aged 55 or over (18+ Solihull CCG), with suspected or diagnosed age related hearing loss who have been referred by their GP.

The service required is for a community based, adult hearing assessment service, including hearing aid fitting (where required), follow-up and aftercare services for adults aged 55 or over (18+ in Solihull), with suspected or diagnosed age related hearing loss for the registered population of the Commissioning Organisation ensuring delivery of provision in a variety of hard to reach and rural areas as specified by the commissioner.

The Adult Hearing Service will consist of: • Hearing needs assessment • Development of an Individual Management Plan (IMP) • Provision and fitting of hearing aids in a suitable environment (quiet, confidential, privacy and dignity); • Appropriate hearing rehabilitation e.g. patient education; • Information on and signposting to any relevant communication/social support services; • Follow-up appointment to assess whether needs have been met; • Discharge from hearing assessment and fitting pathway; • Aftercare service including advice, maintenance, repairs or replacement of hearing aids under warranty and review as required to meet the needs of the patient; • Batteries, tips, domes, wax filters, tube and other consumables replacement service • Help and support to the housebound

It is important to note the Contract does not guarantee any volume of activity or payment to a bidder.

Additional information: How to apply: i) Register on the portal at https://mlcsu.bravosolution.co.uk (registration and use of the website is free of charge).

ii)Once registered, express interest by:

a) logging-in to the CSU eTendering portal, b)selecting response to advert and PQQ, c) select Open Access PQQ, d) search for and access (PQQ_397) Audiology- Adult Hearing Loss service AQP and view details, e) click on Express Interest link.

iii) Once you have expressed interest, access the My PQQs page where you can download documentation & construct your reply as instructed.

If you require technical support in submitting your expression of interest, please contact the BravoSolution help-desk on 0800 368 4850 or e-mail [email protected]. The services to which this notice relates fall within the Light Touch Regime of the Public Services Contracts Regulations 2015 ("the Regulations"). Neither the publication of this notice nor the employment of any particular terminology nor any other indication shall be taken to mean that the contracting authorities intend to hold themselves bound by any of the Regulations save those applicable to the procurement of Light Touch Regime services