Cleaning and Waste Management
British Library · United Kingdom
Key facts
- Estimated value
- £9,000,000
- Closing date
- 21 Aug 2015
- Contract starts
- 31 Mar 2016
- Contract ends
- 31 Mar 2021
- Procedure
- Restricted procedure
- Buyer type
- Central government
Description
The British Library is seeking a reputable company, with a proven track record in delivering Cleaning & Waste Management Services to a similar organisation with a complex infrastructure and a prestigious public building.
It is anticipated that all services will be underpinned by robust policies and procedures which will at all times reflect industry best practice within an environment of continuous improvement. The selected contractorâs innovative approach will ensure good quality services delivered to the Libraryâs customers and drive efficiencies resulting in improved value for money to the Library. The selected contractorâs partnership approach and effective communications will also ensure that there are good relations with all parties and that synergies are maximised with other Service Providers.
The British Libraryâs key operational objectives of this tender are to: -
⢠Appoint a single National Cleaning & Waste Management Service provider for all premises.
⢠Provide a professional service, which supports The Library in the delivery of its core operational and customer facing activities.
â¢Achieve an improved and innovative Cleaning & Waste Management service for The Library, through performance monitoring and an incentivised contractual arrangement.
â¢Development of an in-house âIntelligent Customer Functionâ to maintain the new arrangement, review and utilise Management Information and act as the main interface with the provider.
Services to be provided, either directly or via sub-contractor, in the Cleaning & Waste Management Contract are:
⢠General Management ⢠Cleaning & Housekeeping ⢠Washroom & Hygiene services ⢠Window Cleaning ⢠External Cleaning ⢠Specialist Cleaning ⢠Pest Control ⢠Waste Management & Recycling ⢠Porterage (Boston Spa Only) ⢠Electronic Monitoring System
The British Libraryâs policy is to pay the Living Wage Foundation UK Living Wage and London Living Wage for all front line staff engaged in the Cleaning & Waste Management contract from the contract commencement date. The payment of the UK Living Wage and London Living Wage shall in accordance with the annual rates determined by the Living Wage Foundation http://www.livingwage.org.uk/calculation.
Categories (CPV)
- 90910000 Cleaning services
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