Tower Hamlets Health Welfare & Advice Link (THHAL)

In a literature review of the benefits of welfare rights, advice that looked at provision within primary care it was highlighted that welfare advice, environment, socio-economic status, health and quality of life are all factors that have complex, multifaceted interdependencies. The review showed that there is a growing body of studies that suggest welfare rights advice, through improving take-up of entitlements, has a positive impact on health and social wellbeing, and that placing advisory services in a primary care context is particularly effective for reaching eligible non-recipients (Wiggan & Talbot, 2006).

The aim of the service is to positively impact on the social determinants of health by providing access to a range of social welfare advice services which meet the needs of patients; maximising income and improving health and well-being. The service will provide expertise and supportive advice for people who may have temporary or longer term physical and/or mental health conditions. The service will; assess needs and implement goal-focussed action plans with the aim of maximising income for the individual and improving overall health and wellbeing.

This is a three years contract (£599,685- activity levels and outcomes achieved) with two years possible extension (with total five years contract value of £999,475- activity levels and outcomes achieved).

The awarded Provider (prime contractor) can choose to allocate specific roles & responsibilities to other providers (i.e. sub-contractors) but will be responsible/ held accountable for the successful delivery of the entire service.

Additional information: The contract will be for duration of 3 years with an option to extend it for 2 years.

Interested organisations should express their interest by registering on Pro-contract: https://www.supplying2nhs.com

The deadline for expressions of interest and submission of Tender documents is Friday 28th August at 12pm (Noon). Responses received after the deadline will not be considered.

Submission of the tenders will be via the Pro-Contract E-tendering system https://www.supplying2nhs.com no later than 12pm (noon) Friday 28th August 2015.

Suppliers must register, login, complete the documentation electronically and submit them via the Pro-contract portal. Bids received after the deadline may not be considered.

It is anticipated that bidders will be invited to attend an interview/ presentation in week commencing 23rd November 2015.

Please note that any communication from NEL Commissioning Support Unit or CCG regarding this tender will be via Pro-contract discussion board. Bidders must use Pro-contract discussion board for their communications with NEL Commissioning Support or CCG regarding this procurement.