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Tenfell
Closed tender
Published 30 Jul 2015

CRM developer services

HE Portal

Key facts

Closing date
17 Aug 2015
Contract starts
20 Sep 2015
Contract ends
11 Dec 2015
Procedure
Open procedure
Buyer type
Other public body

Description

Goldsmiths' College, University of London (the College) wants to appoint a Microsoft recommended solution provider to help further develop the CRM.

The College currently uses Microsoft Dynamics CRM 2015 (CRM) in Student Recruitment Engagement (SRE) and Student Services. SRE have been using CRM since 2014 to manage enquiries and communications with prospective students and applicants. The College uses Click Dimensions software to develop and send automated communications. CRM 2011 was initially installed however this was upgraded to CRM 2015 in June this year.

Student Services have recently started using CRM to manage student enquiries and student advisor appointments.

The initial requirement will be to develop the CRM for use in SRE for the management of events

Additional information: Is a Recurrent Procurement Type? : No https://in-tendhost.co.uk/he/aspx/

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