ServiceNow Application Support - AWARD
The University of Warwick · West Midlands
Key facts
- Contract value
- £1
- Awarded
- 05 May 2016
- Contract starts
- 31 Mar 2016
- Contract ends
- 31 Mar 2017
- Procedure
- Open procedure
- Buyer type
- Education
Awarded to
| Supplier | Value |
|---|---|
| Fujitsu | — |
Description
The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application.
The successful supplier will be a Global, Preferred or Master Solutions ServiceNow partner and an authorised ServiceNow License reseller.
The requirement includes: -The provision of a dedicated ServiceNow specialist on-site for 2 days per week -Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays). -Ad hoc support for Annual upgrades and development work.
Categories (CPV)
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