Tax Credits Customer Survey & Digital Renewals Evaluation 2015/16
H M REVENUE & CUSTOMS · United Kingdom
Key facts
- Contract value
- £79,258
- Awarded
- 05 Jul 2015
- Contract starts
- 05 Jul 2015
- Contract ends
- 28 Feb 2016
- Procedure
- Not applicable
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| IFF Research Limited | £79,258 |
Description
This will be bid for within the HMRC/DWP Reasearch Framework
This research will analyse and report on tax credits customersâ experiences, attitudes and behaviours with particular focus on digital services. Findings will be used to build on our existing understanding of tax credits customers, helping HMRC to improve the customer experience, ensuring customers receive the tax credits they are entitled to.
Categories (CPV)
- 73000000 Research and development services and related consultancy services
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