CBC-1239-T-AE Unified Communications Solution - AWARD
Central Bedfordshire Council · East of England
Key facts
- Awarded
- 28 Mar 2022
- Contract starts
- 31 Mar 2022
- Contract ends
- 31 Mar 2025
- Procedure
- Open procedure
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| GAMMA TELECOM LTD | — |
Description
The Council (CBC) has adopted flexible working practices and is looking for a Unified Communication solution to support this approach.
You are invited to tender for a 3-year contract for the provision of one (or more) Lots making up the provision and ongoing 3rd line support of a new, cloud based, Unified Communications Solution (UCS) for CBC. The Lots you are invited to tender for that make up this UCS are:
1. Lot 1 - Provision of Mobile phone hardware 2. Lot 2 - Provision of Mobile voice and data services (via supply of SIMs) 3. Lot 3 - Provision and deployment of Session Initiation Protocol (SIP) trunks 4. Lot 4 - Provision and deployment of Session Border Controllers (SBC) managed service 5. Lot 5 - Provision and deployment of Telephony solution 6. Lot 6 - Provision and deployment of Contact Centre solution 7. Lot 7 - Provision and deployment of Interactive Voice Response (IVR) solution 8. Lot 8 - Provision and deployment of Workforce Management (WFM) solution 9. Lot 9 - Provision and deployment of Meeting Room solution
Suppliers may bid for one or more Lots and there is no limit to the number of Lots a supplier can bid for, nor is there any limit on the number of Lots a single supplier may be awarded. Where a supplier is awarded more than one Lot, CBC may combine the Lots into a single contract.
CBC reserve the right not to award any or all Lots.
Categories (CPV)
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