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Tenfell
Awarded contract
Published 09 Sep 2015

Insight Team SQL Data Warehouse

Staffordshire County Council · West Midlands

Key facts

Contract value
£66,949
Awarded
16 Aug 2015
Contract starts
13 Sep 2015
Contract ends
14 Sep 2016
Procedure
Other -
Buyer type
Local government

Awarded to

SupplierValue
Risual Ltd£66,949

Description

This procurement was run via the Digital Market Place / G-Cloud

Staffordshire’s Customer Insight team conducted a review of their function with a view to understanding how the function is operating and where / how efficiencies could be derived.

They identified that a significant amount of effort within the Customer Insight Team is associated with gathering, cleansing and producing datasets for research work and report production. In addition a disproportionate amount of time is spent searching for data. Data is requested from business units, systems, and both licenced & open data sources. Data is either duplicated numerous times or awaiting responses from already busy colleagues across the organisation.

To operate efficiently the Customer Insight team has identified a need to develop a centralised data store on which they can overlay their existing BI tools e.g. a data warehouse, or data mart which provides:-

• Researchers can easily access data that has originated from multiple data sources, with the aspiration to link them together with historical reference. • The Customer Insight data management team can create a single point of access to data. • Geographical data should be included with all data domains (or other appropriate geo-coding methodologies) to enable the ease in which software can be used to generate outputs. • Data requests could be automated to support the organisational needs for data reports and standard outputs. • Data maintenance can be done in a more systematic and efficient manner. • Fast and efficient modifications can be made to extracted data and the structure of attributes (either columns or lookup tables) in support of customer requests. • There is a flexible solution that allows for ‘staging data’ whereby data is required but has not yet been formally introduced into the data warehouse / domain structure. • Quickly and efficiently share data between departments and partner organisations.

Categories (CPV)

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