ASSISTIVE TECHNOLOGY - STANDALONE EQUIPMENT

1.1 North Hertfordshire District Council (the Council) invites Tenders for the supply of assistive technology equipment in connection with its standalone independent living service provided as part of its Hertfordshire Careline service.

1.2 The Council is seeking a new contract for the provision of Assistive Technologies Equipment for Standalone Service Users, to go live in Spring/Summer 2022, with a 3-month prior contract mobilisation period. Currently the contract provides the services for approximately 300 individuals. Typical Standalone service users will have either a live-in carer, be hard of hearing or deaf.

1.3 The County of Hertfordshire is located north of Greater London and enjoys excellent road and rail links to both London and the North of England due to the proximity of the A1(M) and the M1. The North Hertfordshire district is clustered around the four market towns of Baldock, Letchworth, Hitchin, and Royston with pleasant residential development and numerous rural villages in between. Light industry around the towns provides employment in addition to agriculture. 1.4 The service required by the Council broadly comprises supply of the following :- 1.4.1 Lot 1: Scheme Standalone Pager System (a) A portable pager that is suited to support respite and care facilities, which supports a minimum of 3 telecare/assistive technology sensors. 1.4.2 Lot 2: Safety Cover for Protecting Mains Transformers (a) A protective cover to protect mains transformers (double UK socket). 1.4.3 Lot 3: Deaf Solutions (a) Assistive technology to support deaf or hard of hearing service users/carers. 1.4.4 Lot 4: Door Alarm (a) An alarm that senses a front door being opened to guests, only activating if the door is opened by someone inside for someone else outside. 1.4.5 Lot 5: Door Announcer (a) Audibly alerts service users when the door opens, announcing a pre-recorded message as an instruction. 1.4.6 Lot 6: Medical Dispenser and Medical Reminder (a) Dispenser that releases medication at set times and a reminder that alerts users when medication is due. 1.4.7 Lot 7: Motion-Activated Night Light Sensor (a) A night light that is activated by a motion sensor. 1.4.8 Lot 8: Wrist worn SMS text receiver (a) A wrist-worn device that notifies users with vibrations when the doorbell or telephone rings, or if a dependent has pressed an alarm or when a fire occurs. 1.5 The service required is further described in Section 5: Specification of Requirement. 1.6 The Council will select the Tender that offers the most economically advantageous solution as described in Section 6: Scoring Methodology. 1.7 The Council reserves the right not to select any Tender. 1.8 The Council requires a 2 (two) year contract extendable by a further 5 (five) years with 2 (two) year break clauses.