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Tenfell
Awarded contract
Published 29 Jun 2016

CPT Customer Research and Insight Services relating to Employee Engagement Research

Transport for London · London

Key facts

Contract value
£1,300,877
Awarded
18 Apr 2016
Contract starts
02 May 2016
Contract ends
02 May 2019
Procedure
Restricted procedure
Buyer type
Utilities & transport

Awarded to

SupplierValue
ORC International£1,300,877

Description

An annual survey is conducted across all TfL staff (Viewpoint) supplemented by a Pulse survey each year. Pulse survey, also called employee pulse survey is a tool often used by companies to measure their operating climate and overall performance. A pulse survey is conducted on employees or customers on periodic basis. Such a survey helps to get a sense of the “health” of the company by evaluating employee satisfaction, productivity, and overall attitude.

Categories (CPV)

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