Speech and Language Therapy Services for West Hampshire Clinical Commissioning Group - Market Engagement Event

The current agreement for Speech and Language Therapy services for South Hampshire locality (predominantly Southampton and New Forest) expires on 11th November 2016. Speech and Language Therapy Services should provide specialist assessment, advice, intervention and support/training to adults with acquired and inherited disorders, their families/carers and staff in order to facilitate management of swallowing impairments; promote, maximise and maintain speech, language, communication and swallowing skills. This service will be for patients 16 years and above living at home, in residential care or nursing homes (or in-patient facilities commissioned by West Hampshire CCG). Predominantly this is for patients who have communication and swallowing difficulties as a result of CVA, progressive neurological disorders (e.g. Parkinson or MS) and other acquired neurological disorders (e.g. head injury) There is an average of 33 patients per month referred to this service. Current services are provided at Outpatient Clinics at Lymington and the Royal South Hants Hospital, plus individual 1:1 sessions provided at clients homes (including Residential Care Homes) Services to be accessible 08.00 – 16.30pm Monday to Friday Exclusions: Extended therapy or rehabilitation to CVA and head injury Adult patients with fluency or voice problems, and those referred from ENT specialists Patients with OPMH or specialist dementia needs, or patients with other Mental Health conditions Adult hearing impairment services RSH’ ENT Dept will be retaining their voice referrals Referrals will be triaged and prioritised according to clinical need and in accordance with evidence based local and national guidance. Packages of care will vary depending on the disorder, clinical evidence and resources available. The options are: 1. A defined contract of therapy / therapeutic interventions 2. Assessment and advice service 3. Provision of a low tech communication aid(s) 4. Group therapy

The service covers patients registered with a West Hampshire CCG GP predominantly in the localities of West New Forest, Totton and Waterside, Eastleigh Southern Parishes and south facing practices in Eastleigh North and Test Valley South locality. Queries about patients bordering other localities will be resolved by discussion with the patient and neighbouring Speech and Language Therapy departments at Acute Trusts, (namely Royal Hampshire County Hospital, Royal Bournemouth & Christchurch Hospital).

The new contract is expected to commence on 11th November 2016 for a term of 17 months, up to 31st March 2018.

Additional information: Registration of Interest (ROI)/ Market Engagement Event. West Hampshire CCG will be holding a Market Engagement Event for Bidders. This will be an opportunity for the CCG to present: • the background and context of the service • outline the procurement process ahead (making it as simple and streamlined as possible to encourage organisations to participate) • clarify the TUPE and Premises impacts and • take Bidders questions on any areas of concern. The event will be documented on the In-Tend portal after the event so attendance will not be compulsory, however it is encouraged whilst the service specification is being developed. The Market Engagement Event will take place at the following time and place; Time 3pm to 4.30pm Date: Thursday 14th July 2016 Location: Omega House, Eastleigh, SO50 5PB – Room number to be confirmed To book places for this event, Bidders are required to submit a registration of interest on the In-tend portal at; https://in-tendhost.co.uk/soepscommissioning/ Due to the size of meeting room, we wish to limit this to a maximum of two representatives per organisation All communications in relation to this process must be channelled via the In-Tend e-Procurement Portal, accessible via the following link: https://in-tendhost.co.uk/soepscommissioning

Background and context to service Patients with dysphagia are triaged and offered priority appointments where possible to try and prevent emergency admissions. All in-patients are prioritised in terms of whether they are taking nil by mouth or have alternative nutrition in place. The service will operate to Royal College Speech and Language Therapists guidelines on clinical urgency. The timeliness of referrals and assessment times are as follows: • Priority 1 (urgent) within 2 working days • Priority 2 within 10 working days • Priority 3s within 13 weeks Patient choice and appointment booking All patient transfers from acute to community are accompanied by written and telephone handovers between the acute SLT service and this service. The therapist responsible triages referrals and prioritises them according to service priorities, resources available and clinical need. Outpatient referrals are received from GP’s, consultants, community rehab teams, specialist nurses and as transfers from inpatient locations. Self referral from patients and carers are also accepted. Potential Lots: Locality based – 1 Lot across Southern Hampshire NHS (predominantly New Forest and Southampton). This would be paid on a Block contract basis. Partnership and subcontracting arrangements may be considered. There may be the potential to manage some demand via Group sessions once an assessment has been carried out with the individual to review the relevance.