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Tenfell
Awarded contract
Published 04 Oct 2015

Strategic Partner toSsupport the Customers Services Transformation Programme

London Borough of Haringey · London

Key facts

Contract value
£2,085,000,000
Awarded
29 Jul 2013
Contract starts
06 Oct 2013
Contract ends
29 Jul 2016
Procedure
Negotiated procedure
Buyer type
Local government

Awarded to

SupplierValue
Agilisys Ltd£2,085,000,000

Description

The tender was for a Strategic Partner to support the London Borough of Haringey in delivering the CST Programme. Haringey invited tenders for the provision of consultancy services to assist in the implementation of the CST Programme in accordance with the terms and conditions of the MCAS Framework (ref RM662 – Lot 3).

Procurement description – to deliver a programme of performance improvement alongside delivering a better customer experience rather than delivering large scale financial efficiencies.

Nature of works – to develop an over arching strategy and vision for ways customers access services, supported by a new target operating model for Customer Services

Categories (CPV)

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