MEH-MAINT4776-Maintenance of Alcon Equipment
Key facts
- Contract value
- £591,000
- Contract starts
- 13 Jul 2026
- Contract ends
- 13 Jul 2029
- Procedure
- Direct award
- Buyer type
- Health
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| Alcon Eye Care UK Ltd | £591,000 |
Description
3 Year Gold Maintenance Contract for 2x Ngenuity and 1x Purepoint which includes Monday to Friday 09:00-17:00 Local Time, Telephone Support available 24 hour, Annual Planned Maintenance, Modifications for safety/ reliability, First line Troubleshooting Training, Onsite Repairs as Required, Parts that require a Field Service Engineer to install, 48 hour response time, CAS Visit = 3 additional support visits. 3 Year Platinum Maintenance Contract for 26x Centurian and 6x Constellations, which includes Monday to Friday 09:00-17:00 Local Time, Telephone Support available 24 hour, Annual Planned Maintenance, Modifications for safety/ reliability, First line Troubleshooting Training, Onsite Repairs as Required, Parts that require a Field Service Engineer to install, 24 hour response time, CAS Visit = 5 additional support visits, Uptime Guarantee & Risk Share. Hard/Software upgrades will be applied as and when required.
Categories (CPV)
- 50421000 Repair and maintenance services of medical equipment
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