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Awarded contract
Published 02 Mar 2022

CWC21082 - Housing Tenant and Scrutiny Engagement

City of Wolverhampton Council · West Midlands

Key facts

Contract value
£275,600
Awarded
01 Feb 2022
Contract starts
01 Mar 2022
Contract ends
28 Feb 2026
Procedure
Open procedure
Buyer type
Local government

Awarded to

SupplierValue
TPAS Limited£275,600

Description

City of Wolverhampton Council (CWC) own over 22,000 properties within the city, that are managed across five managing agents; Wolverhampton Homes and the city's four tenant management organisations (TMOs). The service provider will deliver a tenant led scrutiny and engagement service for tenants in the scrutiny of the City of Wolverhampton Council's Housing Services performance. The provider will work in partnership with the Council and its Managing Agents to establish a new scrutiny process to be imbedded into existing governance structures, recruit and support tenants and leaseholders to facilitate the scrutiny process and increase the number of tenants engaged in strategic consultation. The aim of the service is to enable tenants to influence, challenge and scrutinise performance and policy to improve service quality and outcomes for all. The service will be completely independent of both the Council and its Managing Agents and will be accessible to all Council tenants and leaseholders, the service provision must therefore reflect a variety of needs and methods of engagement so that all tenants and leaseholders that want to be involved (to varying degrees) can.

Categories (CPV)

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