RSSB2101 - ERP AND CRM SOLUTION FOR RSSB
Key facts
- Estimated value
- £1,840,000
- Closing date
- 17 Aug 2016
- Contract starts
- 02 Oct 2016
- Contract ends
- 31 Mar 2017
- Procedure
- Open procedure
- Buyer type
- Utilities & transport
Description
RSSB (www.RSSB.co.uk) are seeking to homogenise their central internal systems and deliver these going forward by implementing what will be an essentially âoff the shelfâ ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system â also âCOTSâ in nature.
Guidance to Tenderers: Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.
Tenderers should note the following:
The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);
RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.
Additional information: Please refer to Questions and answers document which has been updated on 15 August 2016. Please complete the supplier information in Addendum #1 to Appendix E â RSSB2101 ERP CRM Tender Response document.
Correct dates for Supplier Presentation are 19th and 22nd August 2016.
Categories (CPV)
- 48400000 Business transaction and personal business software package
- 48500000 Communication and multimedia software package
- 48700000 Software package utilities
- 48800000 Information systems and servers
- 48900000 Miscellaneous software package and computer systems
- 72000000 IT services: consulting, software development, Internet and support
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