Repair Call Out for ICT Desktop Hardware in the Department for Transport
Department for Transport · London
Key facts
- Contract value
- £10,000
- Awarded
- 20 May 2015
- Contract starts
- 31 May 2015
- Contract ends
- 31 May 2016
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| STONE COMPUTERS LIMITED | £10,000 |
Description
DfT requires the services of a contractor to provide non-warranty repairs on a call-off basis for its desktop IT hardware, essentially laptop systems, printers and multifunctional devices, serving a variety of locations in the UK including where necessary, employeeâs / official home userâs private addresses. Key features of the contract will require; ï· A suitable contact arrangement for requesting ad hoc repair/service call outs ï· A next day (subject to conditions) site visit by an appropriately trained engineer to inspect, assess and attempt onsite repair of the faulty item. ï· A pre-agreed basic call out charge that covers costs of the initial call out and repair or service attempt. ï· Quotes prior to any repair being carried out where the costs of the repair or service is going to exceed £500.00 plus VAT. ï· Warranty for the initial service/repair any parts used in the repair or service.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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