Eforms and Customer Experience Platform
Nottingham City Council · East Midlands
Key facts
- Contract value
- £81,575
- Awarded
- 17 Jan 2022
- Contract starts
- 18 Jan 2022
- Contract ends
- 17 Jan 2026
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| Granicus | £81,575 |
Description
Government low code Platform, multi-channel, end-to-end, customer experience services and channel shift. Enables self-service, CRM, CXP replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, mobile offline, secure portals, bookings, SSO, Scanning Kiosk, Alexa, Bots, Mobile App, transactions, and full integrations and work-flow. Procurement run through G-cloud 12.
Categories (CPV)
- 72222300 Information technology services
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