Newlon Housing Trust - Concierge and Estate Services 2016-2021/22

Newlon is a not for profit, charitable housing association founded in Hackney in 1968 to provide local people with decent and affordable homes. This remains our core mission. In partnership with our Group members, we also aim to provide people with the additional care and support they need to live their lives as successfully and independently as possible.

We have three key objectives which we are aiming to meet by 2022: •To provide at least 2,000 new affordable homes for people in housing need. •To continue to improve the services we offer our residents. •To help 1,000 residents not currently in work into employment.

Our Housing management department have a requirement for a Concierge and Estate Inspection Service, that can help us to deliver an improved service for our residents and make a contribution towards the employment of our residents.

The main services that the Trust require are: - Welcoming visitors to buildings and ensuring security for residents, - Monitoring CCTV across a range of sites. - Patrolling larger buildings daily, weekly or monthly. - Inspecting smaller buildings including street properties to grade services and report problems. - Key-holding - Assisting Newlon's staff in emergencies or at events -Enabling weekday daily access to Newlon's Head Office in Tottenham

Due to the value of the overall service the contract will be tendered in accordance with the Public Contracts Regulations 2015, using the Restricted procedure, which is a two part process.

Newlon will conduct the procurement process via our e-procurement web portal. Please refer to the 'attachments' section of this notice to find out how to register your interest in this opportunity.

Additional information: If your company is interested in this opportunity please register your interest via the link above. Do not contact Newlon Housing Trust or any member of staff at Newlon direct; you will be redirected to the webportal.

Please note that this tender process will be conducted on the BravoSolution Local Government Sourcing portal via the link above. If would you like to participate in this procurement, or wish to access more information, please ensure that you are registered on this eSourcing portal. To register you will need to: - Click on the above link to access the portal - On the right-hand side, click the box that reads ‘Suppliers Register Here’ You will then be asked to confirm a User Agreement – you must select ‘I agree’ and ‘Next’ to proceed You will be presented with a list of information required for registration. Please fill in all mandatory fields (marked with a red asterisk), including your own contact information. Once this has been completed, you will receive an email with your password. Use this, along with your chosen username, to access the portal. Please ensure that your contact point for the webportal is kept up to date as all communication will be conducted through the webportal and all documentation published through the portal.