Provision of IT Helpdesk and Support Services
Avon Fire & Rescue Service · United Kingdom
Key facts
- Estimated value
- £1,300,000
- Closing date
- 16 Dec 2015
- Contract starts
- 31 Mar 2016
- Contract ends
- 31 Mar 2020
- Procedure
- Open procedure
- Buyer type
- Emergency services
Description
Avon Fire Authority is responsible for the provision of the Fire and Rescue Service in the areas of Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire and currently outsources its IT helpdesk and technical support for all staff at all AFRS locations and IT equipment on operational vehicles. The Authority is seeking to award a contract for the provision of an outsourced IT Helpdesk and Support Service for a period of 3 years (with an optional extension period of 1 year).
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
- 72200000 Software programming and consultancy services
- 72211000 Programming services of systems and user software
- 72212000 Programming services of application software
- 72251000 Disaster recovery services
- 72253000 Helpdesk and support services
- 72253100 Helpdesk services
- 72253200 Systems support services
- 72254000 Software testing
- 72254100 Systems testing services
- 72260000 Software-related services
- 72500000 Computer-related services
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