DVSA Call Centre Additional Resourcing - Call Surges
Driver and Vehicle Standards Agency · United Kingdom
Key facts
- Contract value
- £1,286,015
- Awarded
- 10 Dec 2021
- Contract starts
- 10 Dec 2021
- Contract ends
- 09 Dec 2024
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Go-Centric Ltd | £1,286,015 |
Description
Surges in call volumes during the Covid-19 pandemic resulted in the Driver and Vehicle Standards Agency (DVSA) requiring additional call centre resource at short notice.
Categories (CPV)
- 79512000 Call centre
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