CCCC16B15 - Provision of Consultancy for Customer Care Officer Charging
Crown Commercial Service · United Kingdom
Key facts
- Closing date
- 21 Dec 2016
- Contract starts
- 09 Jan 2017
- Contract ends
- 31 Jan 2017
- Procedure
- Other -
- Buyer type
- Central government
Description
This Consultancy requirement for the Department for Work and Pensions (DWP). The successful potential provider will be expected to provide an expert report which considers and assesses the potential value of overcharging in respect of Customer Care Officers (CCO) under the Expanded Prime Contract (EPC).
Additional information: How to apply Instructions to Potential Providers:
Potential Providers must first be registered on the Crown Commercial Service e-Sourcing Suite in order to respond to the Procurement. If you have not yet registered on the e-Sourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS e-Sourcing'.
Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so at the Invitation to Tender stage. Potential Providers should note that it could take up to 10 working days to obtain a DUNS number. Full instructions for registration and use of the system can be found at: http://gps.cabinetoffice.gov.uk/i-am-supplier/respond-tender
Once you have registered on the e-Sourcing Suite, you will need to express your interest by emailing [email protected]Â
Your email must clearly state: - name/reference of this procurement - the name of the registered supplier; and - the name and contact details
Crown Commercial Service will then process your registration and assign your organisation to the opportunity. The registered user will receive a notification email to alert them once this has been done.
It is advised however that Potential Providers register as soon as practically possible in order to receive the Invitation to Tender and have a sufficient amount of time to respond. Crown Commercial Service is not able to offer any extensions to the advertised procurement timetable.
For technical assistance on use of the e-Sourcing Suite please contact the Helpdesk: Freephone: 0345 010 3503 Email:Â [email protected]
Categories (CPV)
- 75000000 Administration, defence and social security services
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