Replacement Contact Centre Solution
Key facts
- Contract value
- £720,000
- Awarded
- 07 Nov 2024
- Buyer type
- Devolved government
- Source
- Sell2Wales archive (Open Contracting)
Awarded to
| Supplier | Value |
|---|---|
| Nexus Open Systems Ltd | £720,000 |
Description
This service contract provides the planning, provision and support of a Replacement Contact Centre platform to utilise Welsh Government's Microsoft Teams environment to replace its legacy contact centre platform.
Categories (CPV)
- 79512000 Call centre
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