Provision of Customer Relationship Management CRM System
Key facts
- Contract value
- £80,000
- Awarded
- 23 Dec 2020
- Contract starts
- 11 Jan 2021
- Contract ends
- 10 Nov 2024
- Procedure
- Open procedure (below threshold)
- Buyer type
- Other public body
Awarded to
| Supplier | Value |
|---|---|
| CHESS DIGITAL LIMITED | £80,000 |
Description
Agri-EPI Centre is seeking proposals from qualified and experienced vendors to deliver and deploy a new Customer Relationship Management (CRM) system; we currently use, HubSpot as a means of recording CRM activity (as a free subscriber.)
There are five existing Agri-EPI Centre locations in the UK which all need to be able to access the system. We have undertaken a requirements analysis exercise and can confirm the following: ⢠Integration with existing systems is key with regards efficiencies. ⢠Reporting is key to all areas but subtly different in each area. ⢠Processes must be developed ahead of implementation. The deployed system must have the ability to grow, adjust and develop in line with Agri-EPI Centre expansion and development plans.
Documents are available from the following website:
www.ne1procurementservices.com
Additional information: ITT documents can only be obtained via the website below
www.ne1procurementservices.com
Categories (CPV)
- 72212445 Customer Relation Management software development services
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