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Tenfell
Awarded contract
Published 15 Jan 2021

Service Design Support

Department of Health and Social Care · London

Key facts

Contract value
£160,738
Awarded
08 Nov 2020
Contract starts
13 Sep 2020
Contract ends
23 Oct 2020
Procedure
Call-off from a framework agreement (framework)
Buyer type
Central government

Awarded to

SupplierValue
ERNST & YOUNG LLP£160,738

Description

Provide service design support with three core objectives: 1. Apply design thinking to priority backlog items 2. Establish the customer experience vision for the Test and Trace Programme 3. Provide recommendations on building customer experience capability

Categories (CPV)

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