Customer Workstream Leadership - West Midlands Bus Franchising Programme
West Midlands Combined Authority · West Midlands
Key facts
- Contract value
- £97,347
- Awarded
- 17 Jun 2026
- Contract starts
- 19 May 2026
- Contract ends
- 19 Aug 2026
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Local government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Constellia Public Limited | £97,347 |
Description
Workstream of the West Midlands Bus Franchising Programme. The services include project management leadership of the Customer Workstream, customer experience design support, stakeholder and customer engagement strategy support, governance reporting, decision-making paper coordination, risk management support, business analysis support and preparation for Day 1 customer-facing operations under the bus franchising programme. The contract covers up to 120 consultancy days over a three-month period. Delivery will be provided on a flexible hybrid basis, with attendance at WMCA/TfWM sites and relevant meetings where required.
Categories (CPV)
- 72224000 Project management consultancy services
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