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Tenfell
Awarded contract
Published 23 Nov 2022

Torbay Independent Health Complaints Advocacy (IHCA) Service

Torbay Council · South West

Key facts

Contract value
£119,900
Awarded
06 Feb 2019
Contract starts
31 Mar 2019
Contract ends
31 Mar 2024
Procedure
Competitive quotation (below threshold)
Buyer type
Local government

Awarded to

SupplierValue
The Advocacy People£119,900

Description

The Service purchased through this Contract will promote and provide an Independent Health Complaints Advocacy (IHCA) Service to support people over the age of sixteen (16), living in Torbay, with complaints in relation to NHS services or NHS funded services. This Service will also be available to people living elsewhere, who have accessed such services within Torbay, subject to agreement with their local health complaints advocacy service. The IHCA Service is required to meet the statutory regulations set out in the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009.

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