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Tenfell
Awarded contract
Published 23 Apr 2021

Microsoft Applications & Services

Department for Work and Pensions · London

Key facts

Contract value
£480,000
Awarded
26 Mar 2021
Contract starts
31 Mar 2021
Contract ends
31 Mar 2023
Procedure
Call-off from a framework agreement (framework)
Buyer type
Central government

Awarded to

SupplierValue
Symity Ltd£480,000

Description

DWP Digital Planning Performance and Delivery People Services requires a partner to work with them as a "Trusted Advisor" by providing industry leading SME and technical guidance to deliver insight and products. This will enable support for Microsoft Applications already in Live deployment in DWP, the Desk Booking Tool, as well enabling exploitation of Microsoft Apps and Services to deliver Digital solutions for DPPD People Services portfolio.

The Live support and iterative enhancement of the Desk Booking Tool through 2021/ 2022 is required. There is also the need for Services on a Call-Off basis to assist DPPD People Services to transition our portfolio of products to Microsoft Applications and Services and help adopt new ways of working and improve productivity. High level requirements include: Continued Service Support/ Incident Management of DWP Desk Booking Tool, a Live Application to capture COVID Desk information in Corporate Centres; Iterative development of User Features required to enhance the User experience of the Desk Booking Tool.

Categories (CPV)

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