Provision and Support of MHRA Regulatory Systems

The Agency operates a complex suite of IT systems in support of its functions. Support for, and further development of, this suite is provided by a number of incumbent suppliers, with the largest service currently provided under a contracted service known as the Current Applications Outsource (AO) Service. The Current AO Contract is coming to an end, and the Agency is now seeking to award a new contract for Successor AO Service to continue support for these systems. This will be contracted immediately as part of this Procurement Exercise, along with the work to transition as swiftly as possible from the Current AO Service to the Successor AO Service. The Agency may require the continued development of the Successor AO Service from both a functional and technical perspective.

The Agency is also embarking on the development of a completely new suite of systems which will replace the Current application Outsource. These new systems are collectively known as the Regulatory Management System (RMS). At this stage, the requirements for RMS are evolving along with the Agency's business requirements. During the Procurement Exercise, aspects of this may be worked up in outline. However such elements, along with the related work to transition from AO to RMS, is an optional package of services which will be fully worked up with the Successful Bidder in accordance with the terms of the Contract if the Agency decides to proceed with commissioning the RMS and subject to agreement between the parties as and when the requirement becomes sufficiently stable post-procurement.

Please see 'additional text' for further information.

Additional information: Continued from section 3 'description'

a. Package 1 Services: transition to and operational support for Successor AO Service Procured based on detailed requirements and fully priced and evaluated proposals. This is a committed package of services to be delivered as soon as possible;

b. Package 2 Services Option: the further development of AO, and the development of RMS Procured based on detailed requirements and fully priced and evaluated proposals, ordered at the Agency's sole discretion at any time after contract award. An example of this is the provision of a fixed size of software development as defined in the ITPD, for Successor AO or for RMS. The terms of the Contract will set out how such a draw down procedure will operate and Applicants should note there is no guarantee the Package 2 Services will be ordered;

c. Package 3 Services Option: transition from AO to RMS, operational support for RMS Procured based on partially elaborated requirements, and indicatively capped-priced evaluated proposals, ordered at the Agency's sole discretion at any time after contract award. Such orders would require further elaboration of the requirements and confirmation of detailed proposals and pricing. An example of this may be a capped price for RMS operational support, a capped price for transition from Successor AO to RMS. The terms of the Contract will set out how such a draw down procedure will operate and Applicants should note there is no guarantee the Package 2 Services will be ordered.

d. Package 4 Services Option: other development and support services This is where requirements would be elaborated at the time of ordering, after contract award, with a fully priced response provided at that time, all under contract change control.

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This procurement is not currently covered by the GPA, however the UK will ascend to full membership during the life of this procurement therefore the award will be covered by the GPA.

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Please note: there is an Applicant briefing day w/c 1st February 2021

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Applicants are advised to read this Contracts Finders notice along side the Find a Tender Service Notice for further information.

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Please see Info Pack for additional information:

Award criteria - Section 6 Description of renewals - Section 2 Economic and financial standing - Section 6 Technical and professional ability - Section 6