Provision of IT Managed Services
Red Kite Community Housing Limited · United Kingdom
Key facts
- Contract value
- £3,400,000
- Awarded
- 16 Dec 2020
- Contract starts
- 04 Aug 2020
- Contract ends
- 04 Aug 2023
- Procedure
- Open procedure
- Buyer type
- Housing
Awarded to
| Supplier | Value |
|---|---|
| Rock IT Specialists Limited | £3,400,000 |
Description
Red Kite's IT infrastructure currently comprises hardware principally co-located in their current MSP's datacentre, with some on-site at Red Kite's Head Office in High Wycombe. Red Kite also has dedicated communications line to the current MSP's primary and secondary datacentres and takes a number of other services as part of the managed services provision.This contract encompasses two areas - the transition from the current to the new managed service provision and the ongoing managed services provision.The ongoing service will include:- Private cloud hosting;- Backup and disaster recovery;- Full Service Desk provision, including an on-site resource at RK's Head Office;- Systems monitoring;- Support for infrastructure components and triage for 1st line and 2nd line issues across all subjects; and- Penetration testing.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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