WP1909- Alarm aggregation and dispatching service - Pagerduty
Key facts
- Contract value
- £81,666
- Awarded
- 11 Oct 2020
- Contract starts
- 18 Oct 2020
- Contract ends
- 18 Oct 2021
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Softcat plc | £81,666 |
Description
An alarm aggregation and dispatching service is used by administrators and support teams to collect alerts from monitoring tools on services resulting from business impacting incidents. It gives an overall view of monitoring alarms, and alerts to on-duty engineers if there's a problem. It manages on-call rotas, scheduling and alert escalations.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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