Enquiry Management, Conversion & Admissions Services
University of South Wales · Wales
Key facts
- Estimated value
- £1,400,000
- Closing date
- 20 Jul 2023
- Procedure
- Open procedure
- Buyer type
- Education
Description
Lot 1: The supply of a service that will seek to optimise and manage both ‘UK’ and ‘International’ enquiries from prospective students and facilitate and drive a higher rate of conversion from enquiry to application and from offer to enrolment. The University anticipates that the service will be intensely utilised during key student recruitment periods, but will remain engaged throughout the year, to ensure support is available for key enquiry management and conversion activities. To achieve the above, USW anticipates that the service will work in close collaboration with in-house UK and International teams to deliver an integrated conversion plan. The University is seeking to procure and embed this service, at pace, with all activity up and running by Early October 2023. Lot 2: The University also wishes to obtain a service to handle Admissions processing and associated communications that are needed post application. The successful partner will be required to support the in-house Admissions Team with decision making and associated communications across a range of key markets. In the first instance, this will be international markets but there may be a need to extend this to UK admissions processing should our business needs require this. Consideration for extended working days and hours, including weekends is required. This may also include the Christmas and New Year period. The service will be delivered in close partnership with existing in-house teams and will be required to provide visibility of processing activity and key service metrics, through the regular provision of management information.
Categories (CPV)
- 75121000 Administrative educational services
Similar open tenders
Contract for Education and Outreach Programme Management Services
Location: IrelandBuyer: Department of Culture Communications Sport
Open tenderCloses 11 Dec, 202637 daysValue €320.00KSource TEDThe National Archives has been very successful in recent years in broadening the understanding of our role as the keeper of the records of the State amongst the general public. This enhanced public engagement has seen more people visit the National Archives online and in person(outside of the usual academics and resear
Global Travel, Accommodation and Venue Management Services
Location: North WestBuyer: Government Commercial Agency
Open tenderCloses 8 Dec, 202634 daysValue £36.25bnSource Find a TenderA framework providing comprehensive booking solutions for all UK Public Sector Travel needs, including air, rail, taxis, coaches, car hire, accommodation and venues for meetings, conferences and events, as well as emergency travel and accommodation solutions, including for civilian cohorts under the care of a UK Public
Neighbourhood Mental Health Support Service
Location: LondonBuyer: Central and North West London NHS Foundation Trust
Open tenderCloses 3 Dec, 202629 daysValue £1.92mSource Find a TenderPA23 LTR to procure VCSE services to assist in delivering a Neighbourhood Mental Health Centre, providing a visible, welcoming and accessible mental health hub for Westminster residents. The model aligns with national ambitions to shift care closer to home, strengthen prevention and early intervention, improve continui
Provision of Assessment services 2027 - Visual Arts Bursary Award
Location: IrelandBuyer: The Arts Council
Open tenderCloses 24 Nov, 202620 daysValue €113.60KSource TEDThe Arts Council seeks tenders from suitably qualified Contract Managers to provide Assessment Services of Arts Council for bursary-type awards. The services sought are primarily to appraise and assess applications, ensure editorial oversight and moderation, and to provide an overview report with headlines and insights
TMBC - Gatekeeping at Holly Hill wood
Location: South EastBuyer: Tonbridge and Malling Borough Council
Open tenderCloses 30 Nov, 202626 daysSource Find a TenderTonbridge & Malling Borough Council is seeking a contractor to provide Gatekeeping and other associated services under the instruction and supervision of the Council’s Authorised Representative, the ITT and in compliance with the Holly Hill Wood. For more information about this opportunity, please visit the eSourcing p
Framework for the Provision of Trailblazer Programme Support Services and Activities
Location: WalesBuyer: City & County of Swansea
Open tenderCloses 16 Nov, 202612 daysValue £190.00kSource Find a TenderSwansea Council is establishing a Framework Agreement to commission suitable providers to deliver accessible, community-based activities and support as part of Swansea Council’s Trailblazer programme. Funding for this commission has been secured through the Welsh Government’s Trailblazer fund. The services will support