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Tenfell
Closed tender
Published 24 Feb 2021

Customer Experience - Digital Champions

Southampton City Council · South East

Key facts

Estimated value
£30,000
Closing date
15 Mar 2021
Contract starts
30 Mar 2021
Contract ends
30 Mar 2022
Procedure
Open procedure (below threshold)
Buyer type
Local government

Description

The service we are looking to purchase has three key elements: • To support us with our digital inclusion goals and create a network of customer-focused digital champions that can feed into ongoing service design and improvements by supporting customers to access more digital services • Provide us with a learning solution that can flex to meet the varying needs of our customers and our current ways of working • Support to help and advise as we undergo our digital inclusion programme This will have a contract length of 1+1+1.

Categories (CPV)

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