THE PROVISION OF GREEN DEAL OMBUDSMAN AND INVESTIGATION SERVICES
Department of Business, Energy & Industrial Strategy · United Kingdom
Key facts
- Contract value
- £100,000
- Awarded
- 08 Jun 2022
- Contract starts
- 16 Jun 2022
- Contract ends
- 13 May 2025
- Procedure
- Other -
- Buyer type
- Utilities & transport
Awarded to
| Supplier | Value |
|---|---|
| The Ombudsman Service | £100,000 |
Description
The Green Deal Framework Regulations (Disclosure, Acknowledgement, Redress etc) Regulations 2012 (the 'Framework Regulations') place a duty on the Secretary of State to have a GD Ombudsman Scheme in operation. The GD Ombudsman Service will investigate and consider cases relating to complaints of alleged breaches of the Framework Regulations. It is one of the first routes of complaint resolution for customers where their complaint has not been satisfactorily resolved by the initial parties involved and is an important step in our ability to apply sanctions.
Categories (CPV)
- 79000000 Business services: law, marketing, consulting, recruitment, printing and security
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