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Tenfell
Awarded contract
Published 17 Nov 2021

Research to explore the drivers and barriers to business customers' use of their HMRC online tax account

H M REVENUE & CUSTOMS · United Kingdom

Key facts

Contract value
£35,000
Awarded
27 Sep 2021
Contract starts
06 Oct 2021
Contract ends
08 Apr 2022
Procedure
Call-off from a dynamic purchasing system
Buyer type
Central government

Awarded to

SupplierValue
IFF Research Limited£35,000

Description

The supplier will undertake research to understand the drivers and barriers to business customers' use of the Business Tax Account (BTA). The findings will inform HMRC about the factors that motivate and influence customer channel choice, in relation to their business tax affairs, as well as inform future improvements to the BTA and other HMRC online tax accounts.

Categories (CPV)

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Published by the buyer on Contracts Finder archive (Open Contracting) (Open Government Licence v3.0). Always read the original notice before responding.