Hypercare Contract
Defence Science and Technology Laboratory · South West
Key facts
- Contract value
- £931,921
- Awarded
- 24 Jan 2022
- Contract starts
- 25 Jan 2022
- Contract ends
- 30 Sep 2022
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Insight Direct UK Ltd | £931,921 |
Description
Dstl require Hypercare for the CHESS implementation from the date of go live. This is an extended level of support from the Project Team to help user adoption, promote effective use of the system, to facilitate the establishment of the new service model, and to support the in-house 1st level support team in handling post go-live support ticket volumes.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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