For the provision of Visitor and Customer Tracking Research Services 2021 - AWARD
Lee Valley Regional Park Authority · United Kingdom
Key facts
- Contract value
- £45,810
- Awarded
- 08 Mar 2021
- Contract starts
- 31 Mar 2021
- Contract ends
- 31 Mar 2024
- Procedure
- Open procedure
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| Feedback Market Research Ltd | £45,810 |
Description
The Authority are looking for an Visitor and Customer Tracking Research Services company to fulfil and agree to the following requirements.
Lee Valley Regional Park Authority' objectives are:
⢠To measure customer/visitor satisfaction levels and profile visitors across venues and parklands randomly throughout the year ⢠To monitor customer feedback, positive or negative, on topics customers may have raised, thus highlighting areas of concern at an early stage. ⢠Identify any issues or areas of improvement that customers have with any of our facilities or services ⢠Provide summary reporting of research findings to operational managers
Categories (CPV)
- 92000000 Recreational, cultural and sporting services
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