Proc 627 - Appointment Booking Tool
Key facts
- Contract value
- £974,425
- Awarded
- 26 Jul 2021
- Contract starts
- 30 Jun 2021
- Contract ends
- 31 Aug 2022
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Other public body
Awarded to
| Supplier | Value |
|---|---|
| Mastek (UK) Limited | £974,425 |
Description
To develop a scheduling tool to assist the Asylum Operations function schedule over 25,000 asylum interviews each year. Each interview involves the scheduling of several resources, and significant administration effort is required to maintain this process at the required level of quality.
The core requirement for the application is to provide a scheduling tool for the substantive asylum interview. This is the key interview that most asylum-seekers have to attend in order to provide details of their claim so that the caseworker can make a decision. This is a critical point in the asylum process as it is pivotal to the decision-making process and life-changing for the applicant, so the quality of the event and reliability in its execution are critical. The substantive interview is complex in that is requires several resources to be available in order for it to take place. Interviews are often cancelled, moved or have to be rebooked if there is an applicant no-show. This is time-consuming and must be tracked and managed. The system will be built as a set of services so that it can be used through a user interface or through other systems requesting automated booking of slots based on an agreed set of criteria.
Link to opportunity notice: https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/14505
Categories (CPV)
- 72260000 Software-related services
Similar open tenders
EMMS Cyber Security SME Support Programme
Location: Yorkshire and the HumberBuyer: Lincolnshire County Council
Open tenderCloses 18 Nov, 202614 daysValue £65.00kSource Find a TenderIndustrial Cyber Security pilot programme aimed at improving cyber resilience readiness within SME manufacturing businesses. This exercise is being led by the LCC on behalf of Leicestershire, Nottinghamshire, Derbyshire, Northamptonshire, and Greater Lincolnshire.
Digital Connectivity Programme - 1gb Broadband Install and Service Delivery
Location: ScotlandBuyer: North Lanarkshire Council
Open tenderCloses 8 Dec, 202634 daysValue £85.45mSource Find a TenderNorth Lanarkshire Council (the “Council”) is undertaking a major digital transformation programme to deliver gigabit capable broadband connectivity to approximately 37,000 Council owned social housing properties across the authority area. The programme is a core component of the Council’s Digital Connectivity Masterpla
The Spencer Academy Trusts Microsoft Licensing & Support Services
Location: East MidlandsBuyer: THE SPENCER ACADEMIES TRUST
Open tenderCloses 23 Nov, 202619 daysValue £525.00kSource Find a TenderSpencer Academies Trust is seeking a suitably qualified supplier to provide Microsoft Licensing and Support Services. The contract will include the provision, management and support of the Trust's Microsoft licensing estate, including Microsoft 365 A3 and Microsoft 365 A5 licensing, licence administration, subscription
ICT Network Support Services for Tailte Éireann
Location: IrelandBuyer: Tailte Éireann
Open tenderCloses 8 Dec, 202634 daysValue €800.00KSource TEDThe provision of Network maintenance, software and related services to support Tailte Éireanns network infrastructure. The network equipment and services the subject of this tender consists of Cisco and Dell switches and routers and any attached equipment such as GBIC’s etc
Contract for Education and Outreach Programme Management Services
Location: IrelandBuyer: Department of Culture Communications Sport
Open tenderCloses 11 Dec, 202637 daysValue €320.00KSource TEDThe National Archives has been very successful in recent years in broadening the understanding of our role as the keeper of the records of the State amongst the general public. This enhanced public engagement has seen more people visit the National Archives online and in person(outside of the usual academics and resear
Single Party Framework Agreement for the supply of Atlassian Cloud Services and Associated Products
Location: IrelandBuyer: Gambling Regulatory Authority of Ireland
Open tenderCloses 3 Dec, 202629 daysValue €400.00KSource TEDSingle Party Framework Agreement for the supply of Atlassian Cloud Services and Associated Products