VDI - VMware Licences and Support
Leicestershire County Council · East Midlands
Key facts
- Contract value
- £366,204
- Awarded
- 13 Apr 2021
- Contract starts
- 31 Jul 2021
- Contract ends
- 31 Jul 2022
- Procedure
- Direct award
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| PHOENIX SOFTWARE LIMITED | £163,417 |
Description
VDI - VMware Licences and Support, VMWare partner who have the technical expertise to provide a fully managed service for its on-premise VDI infrastructure.\r \r Managed service arrangement:\r \r ââ¬Â¢ Pro-active VDI infrastructure monitoring1\r ââ¬Â¢ System reporting, alerting and fault notification\r ââ¬Â¢ Pro-active system maintenance including security & vulnerability patching2\r ââ¬Â¢ VMWare ESX patching and upgrades2\r ââ¬Â¢ x10 Support credits per month for Incident & Problem Management\r ââ¬Â¢ Regular Service Review Meetings3\r ââ¬Â¢ Escalation support to VMWare and other VDI associated providers i.e. HP/Nimble4
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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