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Awarded contract
Published 22 Sep 2022

Insight and Performance Programme - Performance Framework Resource

Department for Work and Pensions · London

Key facts

Contract value
£427,500
Awarded
20 Sep 2022
Contract starts
20 Sep 2022
Contract ends
20 Mar 2023
Procedure
Call-off from a framework agreement (framework)
Buyer type
Central government

Awarded to

SupplierValue
Cognizant UK£427,500

Description

Performance Analysts will work with 15 business lines over 6 months to create strategically aligned performance frameworks using a hypothesis model. The Analysts will be required to work with stakeholders across DWP to identify and draw out strategic outcomes, programme level outcomes, relevant activities, successes, failures. From this the analysts will work with the business line to outline a suite of theoretical measures, the department can work towards collecting in order to manage activity and drive improved performance. The resulting performance frameworks will be passed to a KPI definition and data sourcing team for further refinement and scoping. The department has an established approach to performance frameworks developed specifically for this work which the analysts will be expected to use and iterate as the work progresses. A good understanding of performance frameworks and KPI setting, experience of leading workshops and successfully engaging stakeholders including senior leaders will be essential skills.

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