Out of Hours Call Handling 2022
GreenSquareAccord Limited · West Midlands
Key facts
- Estimated value
- £240,000
- Closing date
- 02 May 2022
- Contract starts
- 01 Aug 2022
- Contract ends
- 31 Jul 2023
- Procedure
- Open procedure (below threshold)
- Buyer type
- Housing
Description
This contract is for the provision of an out of hour's telephone call management service to handle all GreenSquareAccord's out of hour's customer calls. Whilst we expect these to primarily be emergency repair related they will not be restricted to this . Other calls you will likely receive and be expected to handle may include different types of emergencies as well as reports of antisocial behaviour and those requiring sign posting to other agencies for example.
The out of hours call handling service should be available between 7.00pm and 8.00am on weekdays and 24 hours at weekends and on Bank Holidays.
All calls will be handled in accordance with our out of hours procedures.
Additional information: Further information can be found once you have registered/ expressed interest via the In-tend portal. The tender pack should be available to download immediately after registering an interest.
Clarifications/ requests for further information must be sent via the In-tend supplier portal correspondence linked to the tender. No other forms of correspondence will be accepted.
Is a Recurrent Procurement Type? : Yes
Categories (CPV)
Similar open tenders
Digital Connectivity Programme - 1gb Broadband Install and Service Delivery
Location: ScotlandBuyer: North Lanarkshire Council
Open tenderCloses 8 Dec, 202633 daysValue £85.45mSource Find a TenderNorth Lanarkshire Council (the “Council”) is undertaking a major digital transformation programme to deliver gigabit capable broadband connectivity to approximately 37,000 Council owned social housing properties across the authority area. The programme is a core component of the Council’s Digital Connectivity Masterpla
Post Office Branch - Lockwood
Location: LondonBuyer: Post Office Limited
Open tenderCloses 17 Nov, 202612 daysValue £8.00kSource Find a TenderPost Office Ltd is looking for a successful retailer to either purchase the current business or incorporate a Post Office Local into their existing or proposed business. The offer available in this Post Office would be: Post Office Local - integrating Post Office services into a vibrant and sustainable retail business,
Global Travel, Accommodation and Venue Management Services
Location: North WestBuyer: Government Commercial Agency
Open tenderCloses 8 Dec, 202633 daysValue £36.25bnSource Find a TenderA framework providing comprehensive booking solutions for all UK Public Sector Travel needs, including air, rail, taxis, coaches, car hire, accommodation and venues for meetings, conferences and events, as well as emergency travel and accommodation solutions, including for civilian cohorts under the care of a UK Public
Post Office Branch - Old Colwyn
Location: LondonBuyer: Post Office Limited
Open tenderCloses 29 Nov, 202624 daysValue £10.50kSource Find a TenderPost Office Ltd is looking for a successful retailer to incorporate a Post Office Local into their existing or proposed business. The offer available in this Post Office would be: Post Office Local - integrating Post Office services into a vibrant and sustainable retail business, so they can be offered over the same op
Post Office Branch - Easingwold
Location: LondonBuyer: Post Office Limited
Open tenderCloses 29 Nov, 202624 daysValue £8.00kSource Find a TenderPost Office Ltd is looking for a successful retailer to either purchase the current business or incorporate a Post Office Local into their existing or proposed business. The offer available in this Post Office would be: Post Office Local - integrating Post Office services into a vibrant and sustainable retail business,
Post Office Branch - Ameysford Road
Location: LondonBuyer: Post Office Limited
Open tenderCloses 12 Nov, 20267 daysValue £8.00kSource Find a TenderPost Office Ltd is looking for a successful retailer to incorporate a Post Office Local into their existing or proposed business. The offer available in this Post Office would be: Post Office Local - integrating Post Office services into a vibrant and sustainable retail business, so they can be offered over the same op