Application Maintenance Support Services
Financial Conduct Authority · London
Key facts
- Contract value
- £2,566,596
- Awarded
- 14 May 2018
- Contract starts
- 19 Jun 2021
- Contract ends
- 09 Sep 2022
- Procedure
- Restricted procedure
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| SOPRA STERIA LTD | £2,566,596 |
Description
The FCA is extending it's current Application Maintenance Support into Year 4 of the 5 Year terms. The Services include the following, details are:
- Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services including SaaS (Software as a Service and PaaS (Platform as a Service; - Resolving software problems that cause the system to be inoperative or to perform incorrectly; - Providing Incident and Problem Management services in relation to the in scope Applications; Implementing improvements and enhancement to the Applications; - Delivering operational change, supporting and accepting changes into the live environment; - Database and Middleware support for some Applications; - Liaison with FCA Business teams to support User Acceptance; - Management of 3rd Party Suppliers as part of the end to end delivery; - AppDev.
Categories (CPV)
- 72500000 Computer-related services
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