Customer closeness
Ordnance Survey Ltd · United Kingdom
Key facts
- Estimated value
- £180,000
- Closing date
- 23 Aug 2021
- Contract starts
- 30 Sep 2021
- Contract ends
- 30 Sep 2024
- Procedure
- Open procedure
- Buyer type
- Other public body
Description
The Customer Team is focused on orientating the business to our value of 'Think Customer' and on helping to achieve the Customer & Marketing strategy. To achieve this objective, the team would like to conduct customer immersion sessions that help the Executive team to hear and understand the "voice of our customers".
OS is seeking a supplier that can help drive customer centricity throughout the organisation enabling our people to connect, listen, understand and act upon the voice of our customers.
Categories (CPV)
- 79342310 Customer survey services
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