ServiceNow Platform
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) · Scotland
Key facts
- Contract value
- £1,189,684
- Awarded
- 16 Dec 2025
- Procedure
- Award procedure without prior publication of a call for competition
- Buyer type
- Health
Awarded to
| Supplier | Value |
|---|---|
| SERVICENOW UK LIMITED | £1,189,684 |
Description
ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities. Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption & Discovery.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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