SPS 2407 Provision for Special Education Needs and Disability Information and Advice Support Services (SENDIASS)

The Royal Borough of Greenwich is inviting tenders from suitable providers for the provision of Special Educational Needs and Disability Information and Advice Support Services. The service comprise two distinct elements:

i) Information, advice and support (including advocacy) for adults and carers of children and young people with special educational needs. ii) Information, advice and support for young people, and in some cases children, with special educational needs and/or disability. It is anticipated that young people will want their parents/carers involved in the great majority of cases. These two distinct elements may require differing approaches in terms of promotion and service delivery. The scope of the information, advice and support (including advocacy) provided must cover initial concerns or identification of potential SEN or disabilities, through to on-going support and provision, which may include an Education, Health and Care Plan (EHCP) where appropriate and support for service users appealing to Special Educational Needs and Disability Tribunals. Note, the contract period is 3 years and the Royal Greenwich reserves the right to extend the contract on the same terms for a further period or periods up to 24 months.

Additional information: This procurement will be managed electronically via the RBG Proactis e- tendering Suite. To participate in this procurement, participants shall first be registered on the eTendering Suite. If bidders have not yet registered on the eTendering Suite, this can be done online at https://royalgreenwich.proactishosting.com/ and click on the tap 'supplier registration'. Note: registration may take some time, therefore, please ensure that you allow enough time to register. Full instructions for registration and use of the system can be found at https://supplierhelp.due-north.com/ For technical assistance on use of the eSourcing Suite, please contact Proactis Helpdesk Freephone: 0345 0103503.

Once registration is completed, the registered user will receive a notification email to alert them that this has been done. A registered user can express an interest for a specific procurement. This is done by looking at the opportunity's section and selecting the contract you want to tender for.

As a user of the e-Tendering Suite, you will have access to Proactis e-Portal email messaging service which facilitates all messages sent to you and from you in relation to any specific Tender event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. All communications relating to this tender exercise must be via e-portal messaging system. No direct emails to officers will be answered unless you are having problems communicating through the portal. This process aims to improve audit trails as well as avoid duplication.

Please note, social value considerations are included in this contract. Details are stated in the tender documents The Royal Borough consider TUPE to apply in this Contract. Bidder are required to complete and return asap the Confidentiality (Document E) form before they can gain access to the TUPE information. Social Value consideration will form part of the evaluation criteria.