Research to Support the Development of HMRC's Digital Services for Agents
H M REVENUE & CUSTOMS · United Kingdom
Key facts
- Contract value
- £120,000
- Awarded
- 28 Sep 2021
- Contract starts
- 28 Sep 2021
- Contract ends
- 29 Mar 2024
- Procedure
- Call-off from a dynamic purchasing system
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Kantar | £120,000 |
Description
HMRC requires research from a research supplier to understand the different types of tax agent business models and how they interact with our digital services. This will be comprised of two possible stages: an initial exploratory phase which will deliver qualitative depth interviews (telephone or online) with agents to explore their experiences, attitudes and behaviours relating to HMRC digital services and tax software platforms; followed by an optional quantitative survey to quantify the insights generated from the exploratory phase in order to apply them to the wider agent population
Categories (CPV)
- 73000000 Research and development services and related consultancy services
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